BooshTOX Ltd
Every patient booked for Aesthetics and Minor Surgical procedures receives comprehensive treatment and care provided by Dr Andrew Booshan personally.

Our team is here to help provide you with all the necessary information and medical advice you may need to make an informed decision about your treatment or procedure.

For all new clients you are encouraged to take information only at the initial consultation. Only upon the client's insistence and if we are satisfied that all options have been adequately considered shall we agree to same day treatment.

Fees

A reservation fee of £20 per person is required to secure each booking with us. If you attend your agreed appointment but do not proceed to treatment, this is refundable.

When you proceed to treatment, your £20 deposit will be refunded and used towards your treatment balance or preferably can be used to secure your two week review appointment (where applicable). In the latter case, upon attending your review appointment, it shall be the clients responsibility to request return of the deposit. It shall not be refundable upon any later occasion.

If you do not attend your appointment or notify of your inability to attend, no less than 24 hours before your planned appointment, the deposit shall become non-refundable.

Where a client's appointment is postponed to a later date, the paid deposit may be used to secure the next appointment. This transfer is only allowable once. After this, the deposit shall be non-reclaimable and non-transferable to a later appointment.

Cancellations and Late Arrivals

Cancellations can be made by phone, email or in person at least 24 hours prior to your scheduled appointment. We would be grateful if you could be sure to do so, as soon as you know, to avoid any confusion and to help us maintain our level of service to all of our patients.

We reserve the right to refuse to consult with or treat any client arriving 15 or more minutes later than their agreed appointment time. We do our best to accommodate late arrivals however, there may be times when a late arrival may result in reduced consultation time, or we may have to reschedule your appointment. If you fail to cancel your appointment within 24 hrs of your appointment then a note will be made on your record notifying us to take full payment at the time the next appointment is made; this will also be implemented if you are later than 15 minutes for an appointment more than once. We very much hope none of the above need concern you and we can keep your appointment arrangements as seamless as possible.

Privacy Policy

BooshTOX and BooshTOX aesthetics and wellness are a trading names of BooshTOX ltd. BooshTOX ltd works closely with three other companies: ashley gamble hair, cosmetique aesthetic clinic and elite skin and beauty. When you submit information to BooshTOX ltd as the data controller, the information will also be shared as necessary our partner clinics and salons; the received and information held will be processed in accordance with this privacy policy. BooshTOX ltd will remain responsible for the overall management and security of the personal information that you submit to us as the data controller. As a healthcare provider handling personal and patient sensitive data, we have always taken data protection very seriously and understand the importance of protecting your privacy and your patients/clients including adhering to the medical practitioner specific rules on information governance and department of health guidelines on data protection. With the new rules of gdpr, we are confident that BooshTOX ltd is able to ensure data privacy for its customers and their patients/clients under the data protection act and gdpr.

Agreeing to Terms

If you do not agree to the BooshTOX ltd’s policies as posted here on this website, please do not use this site or any services offered by this site or BooshTOX ltd. Your use of this site indicates acceptance of this privacy policy and the company’s terms and conditions. By using this website (and/or submitting data) to BooshTOX ltd, you are entering into an agreement with our privacy policies and agreeing to our full company terms and conditions available on this website. The main privacy policy on this page has sub policies which is part of the main policy, sub policies such as the cookies policy and fees and deposits policy. If you have any concerns or queries on how we safeguard personal data, please contact us using the contact us page from the website or you can write in to the following address: BooshTOX Ltd, Unit 7 Sidestrand, Pendeford Place, Pendeford Business Park, Wolverhampton WV9 5HD. 

 

How Do We Collect Information From You?

We collect and use your personal information in accordance with this privacy policy. The majority of the personal information we receive and hold will be based on the information you provide to us by: visiting “www.BooshTOX.com” (or one of our partner clinic or salon sites) contacting us by telephone, email, social media or other messaging systems, traditional post. Please do not submit such personal information to us if you do not wish us to collect it. However, please be aware, some personal information may include information you voluntarily, but unintentionally provided to us. We also collect from: our websites the software applications made available by us for use on or through computers and mobile devices (the “apps”); cookies (“cookies”); publicly available information and other resources (I.E social media, credit check agencies, etc.).

What Personal Information Do We Collect?

Personal information we collect about you may include the following for us to provide products and services: general identification and contact information of you: your name; address; email; ip address; telephone details; gender; date and place of birth; physical attributes including photos, your location. Other sensitive information: patient/client details such as from prescription records, possible criminal/non-compliance records, and other records from regulatory authorities and associations. Documents and details to verify your identity: I.D documents, utility bills, agency searches. Marketing preferences: enter a contest or prize draw or other sales promotion, or respond to a voluntary customer satisfaction survey. Statistical information: aggregate statistical information about site visitors and users for internal use and for other lawful purposes. Where we provide such information, we will provide this in an anonymous format and not include any personal information unless for legitimate interest reasons.

Information from apps: submit comments to the site, participate in message boards, blogs, send us emails or any other user generated content facility. Publicly available information (or information you submit to us) in relation to professional history: educational background; employment history; skills and experience; professional licenses and affiliations; educational and professional qualifications. Your professional details you may send to us: for example: qualifications details, training certificates, insurance cover, affiliations to associations.

What Legal Basis Do We Rely On To Process Your Personal Information?

Consent on some occasions, BooshTOX ltd processes your data with your consent as part of becoming a customer with us or by explicit request by yourself (opt in). You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn. The processing is necessary to fulfil a contract BooshTOX ltd may process your data when we need to do this to fulfil a contract with you, such as offering you with products and services as part of providing safe medical treatment, visiting our website or registering with us as a customer.

Legitimate Interest

BooshTOX ltd also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights as per gdpr rules. Our legitimate interests include: ensuring the security and integrity of our services and in ensuring that our websites and apps operate effectively; offering and supplying goods and services to our customers; protecting customers, employees and other individuals and maintaining their safety, health and welfare; promoting, marketing and advertising our products and services; sending promotional communications which are relevant and tailored to individual customers; understanding our customers’ behaviour, activities, preferences, and needs; improving existing products and services and developing new products and services; handling customer contacts, queries, complaints or disputes; and fulfilling our duties to our customers, colleagues, shareholders and other stakeholders. The processing is necessary because of a legal obligation that applies BooshTOX ltd may process your data to comply with our legal and regulatory obligations eg preventing, investigating and detecting crime, fraud including working with law enforcement agencies, suppliers/manufacturer's, I.D check agencies and so on.

Who Do We Share Your Personal Information With?

BooshTOX ltd may make personal information available to: our partner clinics and salons including ashley gamble hair, cosmetique aesthetic clinic and elite skin & beauty in supporting BooshTOX ltd’s needs in operating the business. Where they have access to your personal data they will use it only for the purposes set out in this privacy policy.BooshTOX ltd will remain overall responsible for the management and security of jointly used personal information. Access to personal information within BooshTOX ltd's and our group of companies/sister companies, is restricted to those individuals who have a need to access the information for our business purposes.

Consultants, Contractors, Self-Employed Workers.

In the course of our business to help provide the products and services we offer, BooshTOX ltd may make personal information available to third parties such as locum doctors and nurses, self-employed workers and other intermediaries and agents and other business partners.

Our Service Providers

This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; it systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers (some based outside of the eea) and similar third-party vendors and outsourced service providers such as royal mail, dpd, etc that assist us in carrying out business activities. Governmental authorities and third parties BooshTOX ltd may share your personal information with governmental or other public authorities (including, but not limited to, regulatory authorities, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law (b) to comply with legal process; (c) to respond to requests from public and government authorities (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.

Other Third Parties

Occasionally, we may share your personal information with other third parties (please refer to information charter for further details). We will always do this under contract and within UK law including the Data Protection Act and GDPR.

How We Use Personal Information?

We use personal information to do some or all of the following: communicate with you as part of our business; send you important information regarding changes to our policies, other terms and conditions, our websites and apps and other administrative information; provide improved quality, training and security and manage other commercial risks; carry out market research and analysis, including satisfaction surveys; provide marketing information to you (including information about other products and services offered by selected third-party partners) in accordance with preferences you can express to us. Please be aware you can always change these preferences. Allow you to participate in contests, prize draws and similar promotions, and to administer these activities. Some of these activities have additional terms and conditions, which could contain additional information about how we use and disclose your personal information, so we suggest that you read these carefully; facilitate social media sharing functionality; manage our infrastructure and business operations, and comply with internal policies and procedures, including those relating to auditing; finance and accounting; billing and collections; it systems; data and website hosting; business continuity; and records, document and print management; resolve complaints, and handle requests for data access or correction; comply with applicable laws and regulatory obligations (including laws outside your country of residence), such as those relating to anti-money laundering and anti-terrorism; comply with legal process; and respond to requests from public and governmental authorities). Establish and defend legal rights; protect our operations or those of any of our group companies or insurance business partners, our rights, privacy, safety or property, and/or that of our group companies, you or others; and pursue available remedies or limit our damages.

International Transfers Of Personal Information

Personal information which you supply to us is generally stored and kept inside the european economic area. However, due to the requirements of our business and the technologies required, your personal information may be transferred to third party service providers outside the eea such as google llc and godaddy inc llc. In such situations, we transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle the personal information in accordance with this privacy policy and UK law including GDPR.

How Can You Manage Or Delete Personal Information?

When you access our website online (without login), we store some information about you. This is anonymous and used for statistical purposes. When you create an account and log-in to your 'my account' area, it is protected by your password and may only be accessed by you. You can de-activate your account at any time, by contacting us. For customers who do not have website access such as wholesale customers, you can contact us on managing the information we hold for you. You may also request for our retention policy for further details.

Security

BooshTOX ltd is committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold. Our security measures include: - secure I.T systems in place for our website, app, and other services such as encryption, strong password protections, firewalls, vpn tunnels, and so on. Review our information collection, storage and processing practices, including physical security measures as part of the pharmacy information governance rules; restrict access to personal access to personal information to BooshTOX ltd employees, contractors and agents who need to know that information in order to process it for us and who are subject to contractual confidentiality and processing obligations. They may be disciplined/contract terminated/legal prosecution if they fail to meet these obligations; and internal policies setting out our data security approach and training for employees.

Marketing and Advertising

Online behavioural advertising we partner with third-party specialists so that we can display advertising which is more relevant to you and your interests on our web sites and apps. We and our network partners (such as google analytics) may utilise cookies or web beacons along with other codes such as your identifier for advertising (ifa) or android id for your phone to better understand your interests from the web pages you interact with and the search terms you use on our site to build a picture of the category of interests or preferences you have and to provide advertisements about goods and services that may be of interest to you. Our network partners do not collect and do not have access to any information from which you can be directly identified such as your real name or address or email. They may, however, anonymously track your internet usage across other websites in their networks beyond these sites. If you wish to-opt out of tailored advertising you can do so by contacting us. You can also learn more about our use of cookies and similar technologies and your choices by reading our cookies policy. Please note that if you opt-out you may receive generic advertising (when browsing on our website/apps) that has not been targeted to you and your interests. Please refer to our cookies policy for more information.

Direct Advertising And Communicating With Our Customers:

We regularly use emails to communication with our customers with it being a fast form of updating on news and changes. We from time to time use sms when there is a significant piece of news which may benefit you. We do not use hard copy materials to communicate with our customers on a regular basis due to costs and delays in this form of communication but it can be helpful when a customer’s email settings may block our e-shots. Therefore we use all forms of digital and non-digital communications to reach out to our customers where practically possible however we do encourage out customers to also check our website for the latest information. E-newsletters, sms, social media, online messaging, hard copy leaflets, etc BooshTOX ltd uses various digital and non-digital forms of direct advertising such as e-newsletters, sms, social media, online messaging, hard copy leaflets, etc for advertising. You may opt out of any advertising of BooshTOX’s products and services however please be aware this may impact on the effectiveness of how we manage your customer account with us, for example we may promote a new app service to help improve efficiency of handling your customer account or a special discount on a particular product you have purchased in the past but if you have opted out of direct advertising then we would not be able to keep you informed of the products and services you may benefit from.

Your Rights

You have the following rights: the right to ask what personal data that we hold about you at any time, subject to a fee specified by law. The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and (as set out above) the right to opt out of any marketing communications that we may send you. If you wish to exercise any of the above rights, please contact us.

Children and Minors

BooshTOX’s services are not directed towards individuals under the age of eighteen (18). No person under the age of 18 is permitted to access our website due to the nature of some of products we hold such as injectables. If you are under the age of 18, please do not use our website or services.

Third Party Privacy Practices

Please note that we are not responsible for the data processing of any personal information you disclose to other organisations through our social media pages. Any third parties who have received personal information from BooshTOX ltd have confirmed to adhere to the Data Protection Act / GDPR including any companies outside of the EEA.

BooshTOX ltd receiving personal data via 3rd or 4th parties

Additional parties collecting, providing and processing personal data are jointly responsible for the data subject on handling, storing, transferring the personal data of patient/client/practitioner/colleague to BooshTOX ltd. Therefore, it is extremely important that you, your colleagues who work with you including practitioners/prescribers) who are exposed to any personal details must adhere to Data Protection Rules including the GDPR

Associated policies:

Please Also See Our Terms And Conditions And Cookies Policy.

Who to contact about your personal information if you have any questions about this policy or our use of the data we hold you can email: drboosh [at] gmail . Com or write to: BooshTOX ltd, Unit 7 Sidestrand, Pendeford Place, Pendeford Business Park, Wolverhampton WV9 5HD

The data controller responsible for your information is BooshTOX ltd

Changes To Privacy Policy And Customer Terms And Conditions.

We review this privacy policy and the general terms and conditions (which includes sub policies such as the cookies policy regularly and reserve the right to make changes at any time of the privacy policy to take account of changes in our business and legal requirements. We will place updates on our website; please take a look at the “last updated” date at the end of this privacy policy to see when the privacy policy was last revised.

Agreeing to terms

If you do not agree to the BooshTOX ltd privacy policy as posted here on this website, please do not use this site or any services offered by this site or BooshTOX ltd. Your use of this site indicates acceptance of this privacy policy and the company’s terms and conditions. By using this website (and/or submitting data) to BooshTOX ltd, you are entering into an agreement with our privacy policies and agreeing to our full company terms and conditions available on our website. The main privacy policy has sub policies which is part of the main policy, sub policies such as the cookies policy. If you have any concerns or queries on how we safeguard personal data, please contact us using the contact us page from the website or you can write in at the above address.

Last updated: 06.11.18

Website Terms & Conditions

These terms and conditions govern your use of our website BooshTOX.com (“we”, “us”, “our” or “website”); by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

Licence To Use Website

Unless otherwise stated, we, or our licensors, own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. Without written consent you must not: republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter). Acceptable use you must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. Limited warranties we do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations And Exclusions Of Liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. Indemnity you hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions. Breaches of these terms & conditions without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your ip address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. Variation we may revise these terms and conditions from time-to-time.

Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. Exclusion of third party rights these terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party. Entire agreement these terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law And Jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Offers

Our offers are subject to a minimum spend and applicable only to new clients (not previously treated by us), except where expressly stated otherwise.

£20 or £25 OFF DISCOUNT CODES - A minimum spend of £250 (before discount) applies. 

£50 OFF DISCOUNT CODES - A minimum spend of £500 (before discount) applies. 

Offers are not valid in conjunction with any other offers including but not limited to the BooshTOX loyalty card scheme.

No cash alternative is available in the event that qualifying treatment is not ultimately received.

One redemption of offer only per client. Any offers may be amended or withdrawn at any time without prior notice.

Couples offer: this offer consists of 20% off each client’s treatment bill where the minimum spend per person is £200. Both clients must attend on the same day for this offer to be valid. Not valid in conjunction with any other offers including but not limited to the BooshTOX loyalty card scheme. No cash alternative is available in the event that qualifying treatment is not ultimately received. One redemption of offer only per client. This and any other offers may be amended or withdrawn at any time without prior notice.